Terms & Conditions

Welcome to Gift Palace. By accessing our website, visiting our store, or purchasing our products (online or offline), you agree to be bound by the following Terms & Conditions. Please read them carefully.

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1. General

• Gift Palace operates both online and offline.

• These Terms & Conditions apply to all customers, visitors, and users.

• We reserve the right to update or modify these terms at any time without prior notice.

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2. Products & Pricing

• All product descriptions, prices, and availability are subject to change without notice.

• We try to ensure accurate information, but errors may occur. Gift Palace reserves the right to correct any errors.

• Product images are for illustration purposes only; actual products may vary slightly.

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3. Orders & Payments

• Orders can be placed online through our website or directly in-store.

• We accept various payment methods, including cash and digital payments (as available).

• Orders will be confirmed only after successful payment (for online orders).

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4. Delivery & Pickup

• Delivery timelines are estimated and may vary due to location, weather, or unforeseen circumstances.

• Gift Palace is not responsible for delays caused by third-party delivery services.

• Customers may choose in-store pickup where available.

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5. Returns & Refunds

• Returns and refunds are governed by our Return & Refund Policy.

• Certain items may not be eligible for return, including customized or discounted products.

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6. Customer Responsibilities

• Customers must provide accurate and complete information during checkout or purchase.

• Gift Palace will not be responsible for issues arising from incorrect contact or delivery details.

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7. Intellectual Property

• All content on this website, including logos, text, images, and designs, is the property of Gift Palace.

• Unauthorized use, copying, or distribution is strictly prohibited.

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8. Limitation of Liability

• Gift Palace shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

• Our liability is limited to the purchase value of the product.

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9. Governing Law

• These Terms & Conditions are governed by the laws of Bangladesh.

• Any disputes shall be subject to the jurisdiction of Bangladeshi courts.

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10. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

???? Phone: 01728-128270
???? Email: info@giftpalace24.com

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Gift Palace – Where Every Gift Feels Special.